Zoe I. Barsness is an associate professor of management in the Milgard School of Business at the University of Washington Tacoma. She received her B.A. in Comparative History from Harvard University and M.S. and Ph.D. degrees in Organizational Behavior from the Kellogg Graduate School of Management at Northwestern University. Prior to joining the faculty at UWT, she taught at Kellogg and served on the faculty at the Mays School of Business at Texas A&M University. Her research focuses on negotiation and the impact of recent developments in communications technology, organization structure, and work arrangements on individuals and groups in organizations. Her research has examined the costs and benefits of different alternative dispute resolution processes, cross-cultural negotiation processes, the influence of gender and technologically-mediated communication on negotiation, the strategies adopted by remote workers to manage their workplace performance more effectively, and the impact of social networks and alternative work arrangements on individuals, group processes and organizational performance.